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TORCH Solutions (Employer was active 3 days ago)

Cagayan de Oro City, Philippines

Job Title: Telco Customer Service Representative

PHP 15,000 - 20,000 Full Time50 Vacancies Posted: 07-05-2024Role Needed By: 06-10-2024
Expires on 04 Aug

Job Description

JOB RESPONSIBILITIES:

  • PROVIDE EXCELLENT CUSTOMER SERVICE TO EXISTING CLIENTS
  • ANSWER CUSTOMER SUPPORT CALLS
  • UPDATE CLIENT DATABASE WHENEVER NECESSARY
  • PROMOTE OTHER PRODUCTS & SERVICES WHENEVER NECESSARY

JOB QUALIFICATIONS:

  • WITH OR WITHOUT CALL CENTER EXPERIENCE
  • HIGH SCHOOL DIPLOMA OR EQUIVALENT; ADDITIONAL EDUCATION OR TRAINING 
  • CUSTOMER SERVICE EXPERIENCE IS A PLUS.
  • FLEXIBILITY TO WORK IN ROTATING SHIFTS, INCLUDING EVENINGS, WEEKENDS, AND HOLIDAYS.
  • AMENABLE TO WORK ON SITE

SALARY OFFER: 13,000 - 18,000/MONTH

 

JOB LOCATION: CAGAYAN DE ORO CITY

Employee Benefits

Gym/FitnessMeal AllowanceRelocation Package13th month

Preferred Candidate

Interpersonal / Soft Skills

Company Overview

Since 2018, Talent Outsourcing Channel Solutions has been dedicated to delivering high-quality and efficient workforce solutions to employers across the nation through our comprehensive HR approach. We are currently collaborating with a diversified clientele, including six (6) partners in Mindanao, five (5) in Visayas, and three (3) in Luzon. Our clients have diverse workforce requirements spanning Customer Service Representatives, Technical Support Representatives, Outbound Sales Representatives, and Telco-Sales Representatives.

Recognizing the rapid growth of the Business Process Outsourcing (BPO) industry in our country, Talent Outsourcing Channel Solutions extends its expertise beyond entry-level talent sourcing. We have expanded our services to include the meticulous screening and pooling of candidates for positions such as Team Leaders, Virtual Assistants specializing in E-commerce and Real Estate, Web Developers, and Content Writers. This expansion is in direct response to the evolving demands of our clients.

Office Address:

Door 2 Uncle Mark Bldg, Quimpo Blvd., Matina, Davao City, Davao del Sur

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