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Accenture Inc Xcruit Verified Company

This is a Xcruit verified company BPO & Call Center
5001-10,000 Employee/shttp://www.accenture.com
7th Floor, Robinsons Cybergate 1, Pioneer Street, Mandaluyong City, Mandaluyong City, Metro Manila +63 2 580 5888

About Company

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at www.accenture.com

Other Job Ads posted by Accenture Inc

Quezon City, Metro Manila

Content Moderation - Entry LevelWork-from-Home Jobfrontliner JobGovernment Job

Full Time Posted : Posted 2 days ago

1-DAY ONSITE PROCESSING IS AVAILABLE FOR THIS ROLE. VISIT OUR CAREER HUB EVERY MONDAY-FRIDAY (EXCEPT HOLIDAYS), 9AM-3PM. Accenture in the Philippines is currently looking for talented individuals for our Content Moderation New Associate. About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. About the Role: As a Content Moderation New Associate you will be performing the following tasks on a daily:Review, classify and/or remove content according to client guidelines, using specific tools and channels.Understand and remain updated on changing client policies and guidelines.Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.Serve as an advocate for the user community.Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.  About You: The ideal candidate will have the following skills and experience:College graduates or college undergraduate (2 years college) with at least 18 months BPO ExperienceWith working knowledge and experience with computers and internetWith strong coping, emotional resilience, and stress-management skills and comfortable synthesizing and analyzing information from multiple streams.Amenable to work on a shifting schedule.Willing to work in Cubao, Quezon City If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-3PM located at:Quezon City: 3F Gateway Mall, Cubao, Quezon City (beside Cibo). What’s in it for you? Start your Accenture journey to enjoy these benefits:HMO coverage (medical, dental, mental health) from day 1 of employmentFree medicines for you and your dependents*Expanded maternity leave up to 120 days*Expanded paternity leave up to 30 days*Employee Stock Purchase PlanPaid Sick and Vacation LeavesAllowances, company bonuses, and performance incentivesLoyalty and Christmas GiftInclusion and Diversity BenefitsFlexible working arrangementsCompany-sponsored trainings like upskilling and certificationVolunteering opportunities Equal employment Opportunity StatementAll employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of convictions or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring Process. *Terms and conditions apply

Taguig City, Metro Manila

IT Helpdesk AssociateWork-from-Home Jobfrontliner JobGovernment Job

Full Time Posted : Posted 2 days ago

1-DAY ONSITE PROCESSING IS AVAILABLE FOR THIS ROLE. VISIT OUR CAREER HUB EVERY MONDAY-FRIDAY (EXCEPT HOLIDAYS), 9AM-3PM. Accenture in the Philippines is currently looking for talented individuals for our Customer Service Representative. About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. About the Role: As a Service Desk Associate, you will be performing the following tasks on a daily:You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope. About You: The ideal candidate will have the following skills and experience:Open to College Graduates without ExperienceOpen to undergraduates with at least 1 year BPO experienceAmenable to work on a shifting schedule.Willing to work in Uptown, Taguig CityAmenable to work onsite If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-3PM located at:Mandaluyong City: GF Cybergate 1, Boni, Mandaluyong City. What’s in it for you? Start your Accenture journey to enjoy these benefits:HMO coverage (medical, dental, mental health) from day 1 of employmentFree medicines for you and your dependents*Expanded maternity leave up to 120 days*Expanded paternity leave up to 30 days*Employee Stock Purchase PlanPaid Sick and Vacation LeavesAllowances, company bonuses, and performance incentivesLoyalty and Christmas GiftInclusion and Diversity BenefitsFlexible working arrangementsCompany-sponsored trainings like upskilling and certificationVolunteering opportunitiesEqual employment Opportunity StatementAll employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of convictions or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring Process. *Terms and conditions apply

Muntinlupa City, Metro Manila

Customer Service Agent (Insurance Account)Work-from-Home Jobfrontliner JobGovernment Job

Full Time Posted : Posted 2 days ago

1-DAY ONSITE PROCESSING IS AVAILABLE FOR THIS ROLE. VISIT OUR CAREER HUB EVERY MONDAY-FRIDAY (EXCEPT HOLIDAYS), 9AM-3PM. Accenture in the Philippines is currently looking for talented individuals for our Customer Service Representative (Insurance). About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. About the Role: As a Customer Service Representative (Insurance), you will be performing the following tasks on a daily:You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope. About You: The ideal candidate will have the following skills and experience:College graduates, undergraduates, SHS, and HS graduatesAt least 1-year of work experience in an Insurance OR Health account (combined should be acceptable too, e.g. 6 months in Insurance account and 6 months in Health account totaling to 1 year overall)Amenable to work on a shifting schedule.Willing to work in Alabang, Muntinlupa CityAmenable to work onsite If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-3PM located at:Mandaluyong City: GF Cybergate 1, Boni, Mandaluyong City. What’s in it for you? Start your Accenture journey to enjoy these benefits:HMO coverage (medical, dental, mental health) from day 1 of employmentFree medicines for you and your dependents*Expanded maternity leave up to 120 days*Expanded paternity leave up to 30 days*Employee Stock Purchase PlanPaid Sick and Vacation LeavesAllowances, company bonuses, and performance incentivesLoyalty and Christmas GiftInclusion and Diversity BenefitsFlexible working arrangementsCompany-sponsored trainings like upskilling and certificationVolunteering opportunities Equal employment Opportunity StatementAll employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of convictions or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring Process.  *Terms and conditions apply

Cebu City,

Tech Support Agent | Cebu SiteWork-from-Home Jobfrontliner JobGovernment Job

Full Time Posted : Posted 2 days ago

1-DAY ONSITE PROCESSING IS AVAILABLE FOR THIS ROLE. VISIT OUR CAREER HUB EVERY MONDAY-FRIDAY (EXCEPT HOLIDAYS), 9AM-3PM. Accenture in the Philippines is currently looking for talented individuals for our Customer Service Representative. About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. About the Role: As a Service Desk Associate, you will be performing the following tasks on a daily:Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. About You: The ideal candidate will have the following skills and experience:Excellent English Communication SkillsOpen to College Graduates without ExperienceOpen to undergraduates with at least 1 year BPO experienceWork on a shifting schedule and during holidays as needed If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-3PM located at:Cebu City: 16F Ebloc 2, W Geonzon St., Cebu I.T. Park, Lahug, Cebu City What’s in it for you? Start your Accenture journey to enjoy these benefits:HMO coverage (medical, dental, mental health) from day 1 of employmentFree medicines for you and your dependents*Expanded maternity leave up to 120 days*Expanded paternity leave up to 30 days*Employee Stock Purchase PlanPaid Sick and Vacation LeavesAllowances, company bonuses, and performance incentivesLoyalty and Christmas GiftInclusion and Diversity BenefitsFlexible working arrangementsCompany-sponsored trainings like upskilling and certificationVolunteering opportunities Equal employment Opportunity StatementAll employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of convictions or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring Process. *Terms and conditions apply