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TTEC Xcruit Verified Company

This is a Xcruit verified company BPO & Call Center
10,001+ Employee/shttp://ttecjobs.com
10 Five eCom Center, Harbor Drive, Mall of Asia, Cabadbaran City, 1300 Caraga

About Company

Who we are (values, mission, purpose)

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.

While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.

We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

Our DNA

At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose

Deliver humanity to business.

Our Vision

Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

 

Our Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

 

We’re guide by the values

  • Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
  • Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
  • Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
  • Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
  • Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
  • Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Other Job Ads posted by TTEC

Quezon City, Metro Manila

A Career Boost Awaits - Customer Service Agent At TTEC Araneta - Up To 28kWork-from-Home Jobfrontliner JobGovernment Job

PHP 25,650 - PHP 28,650 Full Time Posted : Posted 4 days ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Araneta, Quezon City, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC Araneta office at 15F Gateway Tower, Cubao, Quezon CityWhat You’ll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’llConsult customers on products and services to provide the best solutions for their needs by a variety of communication channels such as voice or verbal communicationRespond to inquiries with active listening – identifying additional needs and support any upgrades in products and servicesOpen and maintain customer accounts and informationResolve customer issues with patience and understandingPositively participate in company events, team activities, and continuous learningWhat You Bring to the RoleCompleted senior high school or two years in collegeOpen to all newbies or with customer service experienceGreat verbal communication and business writing skillsRecognize, apply and explain your product or service knowledgeComputer experienceWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.

Santa Rosa City,

TTEC Sta Rosa | Up To PHP21,000 | Onsite Seasonal Travel Account (Entry-level)Work-from-Home Jobfrontliner JobGovernment Job

PHP 18,000 - PHP 21,000 Full Time Posted : Posted 5 days ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Seasonal Customer Service Representative in support of Booking.com working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!   Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd  Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.   What You’ll be Doing  Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.    During a Typical Day, You’ll  Answer incoming communications from customers  Connect and resolve issues with customers using voice, email and chat What You Bring to the Role  Open to candidates who completed senior high school or have two years of college Requires 6 months of customer service or BPO experience for high school graduates Recognize, apply and explain your product or service knowledge  Computer experience Candidates should be willing to work within Santa Rosa, Laguna What You Can Expect Get Php 15,000* Completion Bonus (terms and conditions apply) A seasonal account with a 3 to 5-month contract Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Visit https://mybenefits.ttec.com/phl/ for more information. 

Quezon City, Metro Manila

Earn Up To 27k | Your Career Boost Starts Here - US Telco Account At TTEC NovalichesWork-from-Home Jobfrontliner JobGovernment Job

PHP 24,000 - PHP 27,000 Full Time Posted : Posted 5 days ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative-Nightshift working onsite in Novaliches,  you’ll be a part of bringing humanity to business. #experienceTTEC.  Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!     Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 5pm. You may visit TTEC Novaliches office at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Quezon City. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. Your experience in the industry is valued here. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role Completed senior high school or two years in college Open to all newbies or with customer service experience Great verbal communication and business writing skills   Recognize, apply, and explain your product or service knowledge  Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.   

Bacolod City,

Bacolod| Customer Service RepresentativesWork-from-Home Jobfrontliner JobGovernment Job

PHP 15,000 - PHP 18,000 Full Time Posted : Posted 5 days ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC   Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!     Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Bacolod office at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.   What You’ll be Doing    Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer inquiries or issues via chat, emails, social media, direct messaging and others. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.      During a Typical Day, You’llAnswer incoming communications from customers    Connect and resolve issues with customers using verbal and written communication   Conduct research to provide answers for customers to resolve their issues   What You Bring to the RoleCompleted senior high school or two years in college.  At least six (6) months of customer service experience either in contact center industry, travel, retail or others. Recognize, apply and explain your product or service knowledge.    Computer experience   What You Can ExpectSupportive of your career and professional development   An inclusive culture and community minded organization where giving back is encouraged   A global team of curious lifelong learners guided by our company values   Ask us about our paid time off (PTO) and wellness and healthcare benefits   And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)     Visit https://mybenefits.ttec.com/phl/ for more information.