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TTEC Xcruit Verified Company

This is a Xcruit verified company BPO & Call Center
10,001+ Employee/shttp://ttecjobs.com
10 Five eCom Center, Harbor Drive, Mall of Asia, Cabadbaran City, 1300 Caraga

About Company

Who we are (values, mission, purpose)

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.

While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.

We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

Our DNA

At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose

Deliver humanity to business.

Our Vision

Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

 

Our Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

 

We’re guide by the values

  • Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
  • Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
  • Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
  • Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
  • Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
  • Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Other Job Ads posted by TTEC

Santa Rosa City,

TTEC Sta. Rosa| Apply Now As Customer Service Associate For Our Travel AccountWork-from-Home Jobfrontliner JobGovernment Job

PHP 20,000 - PHP 21,000 Full Time Posted : Posted 21 hours ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd  Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.   What You’ll be Doing  Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.    During a Typical Day, You’ll  Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat  Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services  Open and maintain customer accounts and information  Resolve technical issues with patience and understanding  Positively participate in company events, team activities, and continuous learning  What You Bring to the Role  6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge  Computer experience Candidates should be willing to work within Santa Rosa, Laguna What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information. 

Mandaluyong City, Metro Manila

TTEC Pioneer | Telco Account As A Chat Customer Service RepresentativeWork-from-Home Jobfrontliner JobGovernment Job

PHP 21,000 - PHP 25,000 Full Time Posted : Posted 21 hours ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working onsite in Pioneer, you’ll be a part of bringing humanity to business. #experienceTTEC Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd Floor Robinsons Cybergate Plaza, Mandaluyong City. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues via chat including emails, social media, direct messaging and others. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll  Answer incoming communications from customers    Connect and resolve issues with customers using written communication only  2 Conduct research to provide answers for customers to resolve their issues such as mobile, internet or financial transaction patters and documents What You Bring to the Role  Open to newbies or with customer service experience for telecommunication program For finance programs should at least have one (1) year of experience in financial crime or anti-money laundering  Completed senior high school or two (2) years in college  Recognize, apply and explain your product or service knowledge   Computer experience  Candidates should be willing to work within Pioneer, Mandaluyong   What You Can Expect  Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information. 

San Fernando City,

Up To 30K Pay Package | Chat Customer AgentWork-from-Home Jobfrontliner JobGovernment Job

PHP 21,000 - PHP 24,000 Full Time Posted : Posted 21 hours ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Service Representative working onsite in Pampanga, you’ll be a part of bringing humanity to business. #experienceTTEC Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC Pampanga office at Bldg. 4 SM City San Fernando, Olongapo-Gapan Road, Lagundi, Mexico, Pampanga. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll Answer incoming communications from customers  Connect and resolve issues with customers using written communication only  What You Bring to the Role Open to newbies or with customer service experience Completed two (2) years in college or equivalent  Recognize, apply and explain your product or service knowledge  Computer experience Computer experience and can reach 35 words per minute typing speed Preferably within 50 KM radius from TTEC Pampanga site What You Can Expect Performance bonus opportunity of up to PHP 30,000 monthly  Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information. 

Lipa City,

Up To 26k Package | Financial Services |TSR I| TTEC Lipa | OnsiteWork-from-Home Jobfrontliner JobGovernment Job

PHP 23,000 - PHP 26,000 Full Time Posted : Posted 21 hours ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Lipa, you’ll be a part of bringing humanity to business. #experienceTTEC Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Lipa office at Level 2 of Robinsons Place Lipa, Mataas na Lupa.  What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one.  During a Typical Day, You’ll Provide technical assistance to users on software applications at the desktop level. Analyze and resolve somewhat complex issues or escalate as needed. What You Bring to the Role 6 months of BPO experience Completed 2 years in college or senior high school Knowledge of Windows and Mac OS Systems and hardware Good verbal and written communication skills Ability to multi-task and work in a fast-paced environment What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.