About Company
Who we are (values, mission, purpose)
Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.
While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.
We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.
Our DNA
At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.
Our Purpose
Deliver humanity to business.
Our Vision
Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
We’re guide by the values
- Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
- Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
- Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
- Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
- Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
- Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.
Other Job Ads posted by TTEC
Bacolod |Customer Service Representative II


Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Customer Service Representative in Bacolod City, you’ll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Bacolod office at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role Open to newbies or with customer service experience Senior High school graduate or equivalent Recognize, apply and explain your product or service knowledge Computer experience Must be within 50 KM radius from TTEC Bacolod site What You Can Expect Plus performance bonus opportunities of up to Php 50,000 monthly Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Plus And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.
A Permanent Talent Acquisition Specialist In Araneta


During a Typical Day, You’ll Achieve 100% of assigned agent recruiting plan – taking on daily, weekly and monthly recruitment tasks. Learn key business objectives, timeframes, legal issues, and requirements associated with each new client. Maintain a high level of knowledge of Talent Acquisition policies and procedures for screening, interviewing, and processing candidates. Responsible for administration of the candidate process for all open associate positions including but not limited to: greeting of applicants, reviewing applications, input data into Applicant Tracking System, administering testing materials, assist with data entry (assessment scores, declined candidates, send assessment e-mails and other correspondence). Support TTEC’s Employee Referral Program that calls for encouraging employees to recommend friends and colleagues for positions at TTEC. Ensure a positive experience for every candidate; maintain a positive, respectful, and caring attitude with all candidates – even those that will not be offered a position at TTEC.
Permanent Talent Acquisition Supervisor In Araneta


During a Typical Day, You’ll Achieve 100% of assigned agent recruiting plan – taking on daily, weekly and monthly recruitment tasks. Learn key business objectives, timeframes, legal issues, and requirements associated with each new client. Maintain a high level of knowledge of Talent Acquisition policies and procedures for screening, interviewing, and processing candidates. Responsible for administration of the candidate process for all open associate positions including but not limited to: greeting of applicants, reviewing applications, input data into Applicant Tracking System, administering testing materials, assist with data entry (assessment scores, declined candidates, send assessment e-mails and other correspondence). Support TTEC’s Employee Referral Program that calls for encouraging employees to recommend friends and colleagues for positions at TTEC. Ensure a positive experience for every candidate; maintain a positive, respectful, and caring attitude with all candidates – even those that will not be offered a position at TTEC.