Who we are (values, mission, purpose)

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.

While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.

We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

Our DNA

At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose

Deliver humanity to business.

Our Vision

Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

Our Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

We’re guide by the values

• Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
• Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
• Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
• Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
• Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
• Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.