Google Translate IconTranslate

Accenture Inc (Employer was active 5 days ago)

Laoag City, Philippines

Job Title: Customer Service Support Associate | Ilocos Based

Full Time100 Vacancies Posted: 04-02-2024Role Needed By: 04-08-2024
Expires on 02 May

Job Description

Accenture in the Philippines is currently looking for Customer Service Associates who will be responsible in performing the following day-to-day tasks:

  • You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
  • You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
  • You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
  • You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.

 

What are we looking?

  • Graduate of any course; college undergraduates with relevant work experience is open to apply
  • With at least 6 months BPO experience
  • Must be willing to work on a graveyard shift
  • Willing to go back on-site once recalled
  • Amenable to work in San Nicolas, Ilocos Norte 

 

What’s in it for you? Apply now and enjoy these benefits:

  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, inclusion, and diversity benefits
  • Paid sick and vacation leaves
  • Expanded maternity leave up to 120 days*
  • HMO coverage (medical and dental) from day 1 of employment
  • Life insurance
  • Employee stock purchase plan
  • Retirement plan
  • Flexible working arrangements
  • Accessible locations
  • Work Life Balance
  • Healthy and encouraging work environment
  • Career growth and promotion opportunities
  • Volunteering opportunities

 

We value your interest and dedication in applying for this role. To speed up your application process, you may submit your application online:

For Online application, you may click the “Apply Now” button to submit your application. Once we receive your application, our recruiters will try to reach out via email or SMS and will ask you to complete your application through our career site, Workday. Make sure to accomplish all the required information within 24 hours for us to process your application.

 

Equal Employment Opportunity Statement:

All employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

 

About Accenture:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

*Terms and conditions apply

Preferred Candidate

Interpersonal / Soft Skills

Technical / Hard Skills

Company Overview

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at www.accenture.com

Office Address:

7th Floor, Robinsons Cybergate 1, Pioneer Street, Mandaluyong City, Mandaluyong City, Metro Manila

Similar Jobs from this company

Laoag City,

Apply Now As Call Center Support Associate | Ilocos BasedWork-from-Home Jobfrontliner JobGovernment Job

Full Time Posted : Posted 4 weeks ago

Accenture in the Philippines is currently looking for Customer Service Associates who will be responsible in performing the following day-to-day tasks: You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope. What are we looking?Graduate of any course; college undergraduates with relevant work experience is open to applyWith at least 6 months BPO experienceMust be willing to work on a graveyard shiftWilling to go back on-site once recalledAmenable to work in San Nicolas, Ilocos Norte  What’s in it for you? Apply now and enjoy these benefits:Competitive salary package, company bonuses, and performance incentivesNight differentialLoyalty, Christmas gift, inclusion, and diversity benefitsPaid sick and vacation leavesExpanded maternity leave up to 120 days*HMO coverage (medical and dental) from day 1 of employmentLife insuranceEmployee stock purchase planRetirement planFlexible working arrangementsAccessible locationsWork Life BalanceHealthy and encouraging work environmentCareer growth and promotion opportunitiesVolunteering opportunities We value your interest and dedication in applying for this role. To speed up your application process, you may submit your application online:For Online application, you may click the “Apply Now” button to submit your application. Once we receive your application, our recruiters will try to reach out via email or SMS and will ask you to complete your application through our career site, Workday. Make sure to accomplish all the required information within 24 hours for us to process your application. Equal Employment Opportunity Statement:All employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.*Terms and conditions apply

Laoag City,

Apply As Call Center Associate For Accenture IlocosWork-from-Home Jobfrontliner JobGovernment Job

Contract Posted : Posted 2 weeks ago

Join our Onsite Processing for Customer Service Representatives every weekdays! Drop by at our Career Hub located at Ground Floor, Valdez Center Building A Venvi IT Park, Brgy. 1 San Francisco, San Nicolas, Ilocos Norte from 9AM-3PM. Accenture in the Philippines is currently looking for Customer Service Associates who will be responsible in performing the following day-to-day tasks:You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope. What are we looking?Graduate of any course; college undergraduates with relevant work experience is open to applyWith at least 6 months BPO experienceMust be willing to work on a graveyard shiftWilling to go back on-site once recalledAmenable to work in San Nicolas, Ilocos Norte  What’s in it for you? Apply now and enjoy these benefits:Competitive salary package, company bonuses, and performance incentivesNight differentialLoyalty, Christmas gift, inclusion, and diversity benefitsPaid sick and vacation leavesExpanded maternity leave up to 120 days*HMO coverage (medical and dental) from day 1 of employmentLife insuranceEmployee stock purchase planRetirement planFlexible working arrangementsAccessible locationsWork Life BalanceHealthy and encouraging work environmentCareer growth and promotion opportunitiesVolunteering opportunities We value your interest and dedication in applying for this role. To speed up your application process, you have two options to apply:For In Person application, you may visit our Career Hub located at the Ground Floor, Valdez Center Building A Venvi IT Park, Brgy. 1 San Francisco, San Nicolas, Ilocos Norte. Make sure to bring a copy of your resume, screenshot of this job posting to be presented at the front desk area and your ID for identification. Our schedule of processing is from 9AM-3PM every Weekdays, except holidays.For Online application, you may click the “Apply Now” button to submit your application. Once we receive your application, our recruiters will try to reach out via email or SMS and will ask you to complete your application through our career site, Workday. Make sure to accomplish all the required information within 24 hours for us to process your application. Equal employment Opportunity StatementAll employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of convictions or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring Process. About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.*Terms and conditions apply

Laoag City,

Hiring Now: Voice Support AssociateWork-from-Home Jobfrontliner JobGovernment Job

Full Time Posted : Posted 1 day ago

1-DAY ONSITE PROCESSING IS AVAILABLE FOR THIS ROLE. VISIT OUR CAREER HUB EVERY MONDAY-FRIDAY (EXCEPT HOLIDAYS), 9AM-3PM. Accenture in the Philippines is currently looking for talented individuals for our Customer Service Associate. About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. About the Role: As a Customer Service Associate, you will be performing the following tasks on a daily:You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope. About You: The ideal candidate will have the following skills and experience:College graduates, undergraduates, SHS, and HS graduatesAt least 6 months of working experience in the BPO industryAmenable to work on a shifting schedule.Willing to work in San Nicolas, Ilocos Norte If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-6PM located at:San Nicolas, Ilocos Norte: G/F Valdez Center Bldg. A Venvi IT Park, San Nicolas Ilocos Norte. What’s in it for you? Start your Accenture journey to enjoy these benefits:HMO coverage (medical, dental, mental health) from day 1 of employmentFree medicines for you and your dependents*Expanded maternity leave up to 120 days*Expanded paternity leave up to 30 days*Employee Stock Purchase PlanPaid Sick and Vacation LeavesAllowances, company bonuses, and performance incentivesLoyalty and Christmas GiftInclusion and Diversity BenefitsFlexible working arrangementsCompany-sponsored trainings like upskilling and certificationVolunteering opportunities Equal employment Opportunity StatementAll employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of convictions or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring Process. *Terms and conditions apply

Laoag City,

Apply As Customer Support RepresentativeWork-from-Home Jobfrontliner JobGovernment Job

Full Time Posted : Posted 1 week ago

Join our Onsite Processing for Customer Service Representatives every weekdays except holidays!Drop by at our Career Hub located at Ground Floor, Valdez Center Building A Venvi IT Park, Brgy. 1 San Francisco, San Nicolas, Ilocos Norte from 9AM-3PM. Accenture in the Philippines is currently looking for Customer Service Associates who will be responsible in performing the following day-to-day tasks:You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope. What are we looking?Graduate of any course; college undergraduates with relevant work experience is open to applyWith at least 6 months BPO experienceMust be willing to work on a graveyard shiftWilling to go back on-site once recalledAmenable to work in San Nicolas, Ilocos Norte  What’s in it for you? Apply now and enjoy these benefits:Competitive salary package, company bonuses, and performance incentivesNight differentialLoyalty, Christmas gift, inclusion, and diversity benefitsPaid sick and vacation leavesExpanded maternity leave up to 120 days*HMO coverage (medical and dental) from day 1 of employmentLife insuranceEmployee stock purchase planRetirement planFlexible working arrangementsAccessible locationsWork Life BalanceHealthy and encouraging work environmentCareer growth and promotion opportunitiesVolunteering opportunities We value your interest and dedication in applying for this role. To speed up your application process, you have two options to apply:For In Person application, you may visit our Career Hub located at the Ground Floor, Valdez Center Building A Venvi IT Park, Brgy. 1 San Francisco, San Nicolas, Ilocos Norte. Make sure to bring a copy of your resume, screenshot of this job posting to be presented at the front desk area and your ID for identification. Our schedule of processing is from 9AM-3PM every Weekdays, except holidays.For Online application, you may click the “Apply Now” button to submit your application. Once we receive your application, our recruiters will try to reach out via email or SMS and will ask you to complete your application through our career site, Workday. Make sure to accomplish all the required information within 24 hours for us to process your application. Equal employment Opportunity StatementAll employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of convictions or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring Process. About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.*Terms and conditions apply

View All Job Ads