TORCH Solutions 
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Since 2018, Talent Outsourcing Channel Solutions has been dedicated to delivering high-quality and efficient workforce solutions to employers across the nation through our comprehensive HR approach. We are currently collaborating with a diversified clientele, including six (6) partners in Mindanao, five (5) in Visayas, and three (3) in Luzon. Our clients have diverse workforce requirements spanning Customer Service Representatives, Technical Support Representatives, Outbound Sales Representatives, and Telco-Sales Representatives.
Recognizing the rapid growth of the Business Process Outsourcing (BPO) industry in our country, Talent Outsourcing Channel Solutions extends its expertise beyond entry-level talent sourcing. We have expanded our services to include the meticulous screening and pooling of candidates for positions such as Team Leaders, Virtual Assistants specializing in E-commerce and Real Estate, Web Developers, and Content Writers. This expansion is in direct response to the evolving demands of our clients.
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Cagayan de Oro City, 
Telco Customer Service Representative
JOB RESPONSIBILITIES:PROVIDE EXCELLENT CUSTOMER SERVICE TO EXISTING CLIENTSANSWER CUSTOMER SUPPORT CALLSUPDATE CLIENT DATABASE WHENEVER NECESSARYPROMOTE OTHER PRODUCTS & SERVICES WHENEVER NECESSARYJOB QUALIFICATIONS:WITH OR WITHOUT CALL CENTER EXPERIENCEHIGH SCHOOL DIPLOMA OR EQUIVALENT; ADDITIONAL EDUCATION OR TRAINING CUSTOMER SERVICE EXPERIENCE IS A PLUS.FLEXIBILITY TO WORK IN ROTATING SHIFTS, INCLUDING EVENINGS, WEEKENDS, AND HOLIDAYS.AMENABLE TO WORK ON SITESALARY OFFER: 13,000 - 18,000/MONTH JOB LOCATION: CAGAYAN DE ORO CITY
Urgent Hiring Mandaue City, Mandaue CityVirtual Assistant
Must have relevant work experience with the following:- at least 4yrs exp in either a VA or CSR rolePreferably with e-commerce background e.g. Amazon, Shopify, MagentoTech-savvy and can quickly adapt to new learningsMust have strong written and verbal communication skillsKeen to detail with high level of accuracyMust be able to work on-site and on a night shiftMust have strong customer service orientation.
Urgent Hiring Davao City, Junior Data Analyst - Fixed Weekends Off
Urgent in need for this job position! Preferably with data management analysis experience.Duties:● Gathers data from reports of Hyphen Partners and inputs them in their respective trackers● Creates appropriate data visualizations as required by Senior Data Analysts (DA) and/or the DA Manager● Providing expanded analytics reporting as per business requirements● Data extraction and providing information to relevant internal and external stakeholders as required● Manage data warehouse such as cleaning, checking for erroneous/unusual data inputs, managing duplicate entries, and reports them to Senior DA● Implement performance monitoring tools and put in place systems to drive performance excellence, with guidance from the Senior DA·● Works closely with the Senior DA in developing new and improved analytics systems, all the way from prototyping to productionQualifications:● Experienced and skilled in Microsoft Office Tools (Excel, etc.), Google Workspace/Suite (Google Sheet, etc)● At least 1 year of working experience in data management and analytics● High attention to detail with strong analytical skills, able to analyze and organize data into value-adding insights● Ability to successfully meet deadlines and work under pressure with pressing timelines● Confidence in delivery and willingness to learn and grow.● Ability to work in a team and independently● Strong sense of ownership, highly productive and efficient
Urgent Hiring Davao City, Team Leader
APPLY AND UNDERGO 2 INTERVIEWS ONLY!QUALIFICATION- At least 6 months TL experience. - Excellent Leadership Skills. - Committed and willing to be assigned in any Site. - Flexible in shifting schedules. RESPONSIBILITIESResponsible for overseeing the performance of a team of call or contact centre operators. They provide leadership, coaching and support to their team, and develop plans to achieve the call or contact centre targets.SALARY: 20,000-25,000 (Depending on experience)
Urgent Hiring