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TTEC Xcruit Verified Company

This is a Xcruit verified company BPO & Call Center
10,001+ Employee/shttp://ttecjobs.com
10 Five eCom Center, Harbor Drive, Mall of Asia, Cabadbaran City, 1300 Caraga

About Company

Who we are (values, mission, purpose)

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.

While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.

We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

Our DNA

At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose

Deliver humanity to business.

Our Vision

Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

 

Our Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

 

We’re guide by the values

  • Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
  • Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
  • Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
  • Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
  • Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
  • Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Other Job Ads posted by TTEC

Bacolod City,

Bacolod | Healthcare Representative III - GE ProgramWork-from-Home Jobfrontliner JobGovernment Job

PHP 23,000 - PHP 26,000 Full Time Posted : Posted 5 days ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a GE Healthcare Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all! Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Bacolod office at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.   What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers  Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 2 years or more of customer services experience Completed 2 years in college Recognize, apply and explain your product or service knowledge  Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You’ll report to the team leader. You’ll contribute to the success of the customer experience as well as the overall success of the team. 

Santa Rosa City,

TTEC Sta. Rosa | Healthcare Customer Service Associate | Onsite | Earn Up To 24KWork-from-Home Jobfrontliner JobGovernment Job

PHP 22,000 - PHP 24,000 Full Time Posted : Posted 2 weeks ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!   Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd  Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.   What You’ll be Doing  Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.    During a Typical Day, You’ll  Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat  Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services  Open and maintain customer accounts and information  Resolve technical issues with patience and understanding  Positively participate in company events, team activities, and continuous learning  What You Bring to the Role  6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge  Computer experience Candidates should be willing to work within Santa Rosa, Laguna What You Can Expect Get a chance to win Php 2,000 worth of electronic gift certificates when hired this July!  Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information. 

San Fernando City,

TTEC Chat Support | Up To 30K Monthly IncentiveWork-from-Home Jobfrontliner JobGovernment Job

PHP 21,000 - PHP 24,000 Full Time Posted : Posted 2 weeks ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Service Representative working onsite in Pampanga, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!      Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC Pampanga office at Bldg. 4 SM City San Fernando, Olongapo-Gapan Road, Lagundi, Mexico, Pampanga. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll Answer incoming communications from customers  Connect and resolve issues with customers using written communication only  What You Bring to the Role Open to newbies or with customer service experience Completed two (2) years in college or equivalent  Recognize, apply and explain your product or service knowledge  Computer experience Computer experience and can reach 35 words per minute typing speed Preferably within 50 KM radius from TTEC Pampanga site What You Can Expect Performance bonus opportunity of up to PHP 30,000 monthly  Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information. 

Cabadbaran City, Agusan Del Norte

TTEC Lipa | Unleash Your Greatness | Healthcare Agent | Up To 21k Pay | OnsiteWork-from-Home Jobfrontliner JobGovernment Job

PHP 23,000 - PHP 26,000 Full Time Posted : Posted 2 weeks ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working onsite in Lipa, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!     Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Lipa office at Level 2 of Robinsons Place Lipa, Mataas na Lupa.   What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues either through voice or non-voice interactions such as inbound and outbound calling, chat, text, email and direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. Your experience in the industry is valued here.  During a Typical Day, You’llAnswer incoming communications from customers  Connect and resolve issues with customers using voice or non-voice platforms  What You Bring to the Role  Completed 2 years in college or equivalent At least 6 months call center experience or with background in lending or financial services Recognize, apply and explain your product or service knowledge   Computer experience  What You Can Expect  Get a chance to win Php 2,000 worth of electronic gift certificates when hired this July!  Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.