As an Order to Cash Analyst, you'll be able to do the following tasks/function:

•     Ensure Customer Payments are applied accurately and timely in accordance with Service Levels Agreements.
•     Apply receipts to open balances and Rectify processing errors if needed.
•     Download customer remittance details and ensure customer payments are applied based on it.
•     Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.
•     Maintain a Daily Cash Receipt file to document the processing time for the cash applied payments.
•     Respond to inquiries regarding payment status.
•     Create and distribute monthly reports.
•     Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.
•     Review and update Desktop Procedures (DTP).

Key Qualifications

•     Candidate must possess at least a Bachelor's/College Degree in Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
•     Good working knowledge of customer receipts processes.
•     Able to do research on short pays, overpayments, able to work with clients to resolve disputes resulting from billing and/or contract issues.
•     Amenable to work on a night-shift schedule at IBM Naga.
•     Experience in performing cash applications and reconciliation of payments is preferred
•     Knowledge of SAP or Autorek/AutoBank is an advantage
•     Experience in Customer Service/AR support or handling customer inquiries is an advantage​
•     Preferably 1-4 Yrs Experienced Employees specializing in Finance - General/Cost Accounting or equivalent.
•     Similar work experience of at least one year especially in a BPO or similar fast-paced setting is a plus